Privacy Policy
This privacy policy explains how we collect, use, and protect your personal information when you use our software development services.
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
1.1 Personal Information
We may collect the following personal information:
- Name and Contact Information: Your full name, email address, phone number, and mailing address
- Account Information: Username, password, and profile information
- Payment Information: Credit card details, billing address, and payment history
- Communication Data: Messages, support tickets, and feedback you send to us
- Usage Information: How you interact with our services and website
1.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, and navigation patterns
- Cookies and Similar Technologies: Small data files stored on your device
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Service Provision | To provide, maintain, and improve our services |
| Account Management | To create and manage your account, process payments, and provide customer support |
| Communication | To send you important updates, respond to inquiries, and provide technical support |
| Security | To protect against fraud, unauthorized access, and other security threats |
| Analytics | To analyze usage patterns and improve our services |
| Legal Compliance | To comply with applicable laws, regulations, and legal processes |
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Important: We will never sell your personal information to third parties for marketing purposes.
3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are contractually obligated to protect your information.
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
4.1 Security Measures
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection practices
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information:
5.1 Access and Correction
You can access and update your personal information through your account settings or by contacting us directly.
5.2 Data Portability
You can request a copy of your personal information in a structured, machine-readable format.
5.3 Deletion
You can request the deletion of your personal information, subject to certain legal obligations.
5.4 Opt-Out
You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
6.1 Types of Cookies
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used for targeted advertising (with your consent)
6.2 Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Data Protection Officer: [email protected]
Business Hours: Monday - Friday, 7:00 AM - 21:30 UTC+6
Your Privacy Matters: We are committed to protecting your privacy and will respond to your inquiries within 48 hours.